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Industry Specific Solutions Built Around How Your Sector Works

Each industry has its own daily problems. Here are the solution sets we most often deploy for each type of business.

500+ projects by our parent team11+ years experienceGoogle Partner parent team
SI Solutions

Last updated: 08 October 2026 ยท Reviewed by Kamal Dev, CEO & Co-Founder, Shivah Web Tech

What are industry specific IT solutions and how do you choose the right set for your business?

Industry specific IT solutions are ready sets of software, website, automation and marketing tools put together for the common problems of one sector, such as lead follow-up in real estate or appointment reminders in clinics. Choose by naming your biggest daily problem, starting with the one solution that fixes it, then adjusting it to your own process.

Key takeaways

  • Each industry has a few common daily problems that a solution set targets.
  • Start with the part of the set that fixes your biggest problem.
  • Industry sets are adjusted to your own stages, fields and messages.
  • Most sets combine a CRM, website, automation and marketing.
  • If your sector is not listed, we build a set from your daily work.

What are industry specific IT solutions?

Industry specific IT solutions are ready combinations of tools chosen for the usual problems of one type of business. They save you from buying general software and then fitting it to your work.

Solution set: A group of solutions, like a CRM, a website, WhatsApp automation and a dashboard, that are planned and set up together for one type of business.

General software is built for everyone, so it often has many features you never use and misses the ones you need. A sector set starts from what businesses like yours do every day, such as site visits for builders or fee follow-ups for coaching centres.

Solution sets by industry

Below are the solution sets we most often deploy, with the main problem each one solves.

IndustryMain problemSuggested solution set
Real estateMany leads from portals and ads, slow follow-upReal estate CRM, WhatsApp automation, project landing pages
Clinics and healthcareMissed appointments and phone overloadOnline booking, reminders, website, Local SEO
Education and coachingAdmission enquiries lost, fee tracking on paperEnquiry CRM, fee reminders, website, social media
Retail and showroomsLow walk-ins, no repeat customer listGoogle profile, Local SEO, WhatsApp marketing, store website
Manufacturing and tradingDealer orders by phone, stock confusionDealer portal, stock module, billing integration
Travel and hospitalityEnquiries from many channels, seasonal demandPackage website, enquiry CRM, Google and Meta Ads
Ecommerce brandsOrders, stock and shipping in different toolsShopify or WooCommerce store, courier and billing integration
Service companiesJobs and staff hard to trackJob tracking software, HRM, owner dashboard

Each set combines solutions from this site, such as CRM solutions, automation solutions and web solutions.

Real estate, clinics and education: what each set includes

These three sectors depend heavily on fast follow-up and reminders, so their sets focus on a CRM, WhatsApp automation and a lead-ready website.

Real estate builders and brokers

  • Lead capture from property portals, Google and Meta ads into one CRM
  • Auto-assignment of leads to sales staff by project or area
  • Site visit scheduling and reminders on WhatsApp
  • Project landing pages with brochures, plans and enquiry forms
  • Channel partner and booking tracking

Clinics and healthcare

  • Online appointment booking from the website and Google profile
  • Booking confirmation and reminders on WhatsApp
  • Local SEO so patients nearby find the clinic
  • A chatbot for timings, location and doctor schedule, with medical questions passed to staff

Education and coaching

  • Enquiry CRM with counsellor-wise follow-up lists
  • Fee reminders with UPI payment links
  • Course pages and admission forms on the website
  • Social media and ads around admission season

Retail, manufacturing and trading: what each set includes

Retail sets focus on local visibility and repeat buyers, while manufacturing and trading sets focus on dealer orders, stock and billing.

Retail stores and showrooms

  • Google Business Profile set-up and review requests
  • A customer list built at billing, with WhatsApp offers to opted-in buyers
  • A simple store website or catalogue
  • Festival season campaigns planned in advance

Manufacturers, distributors and traders

  • Dealer portal for orders, price lists and order status
  • Stock module with low-stock alerts
  • Link between orders and billing software for GST invoices
  • Owner dashboard for sales, dispatch and payments due

These sets often need integration solutions because dealer orders, stock and accounts live in different tools.

Travel, ecommerce and service companies: what each set includes

Travel sets focus on enquiries from many channels, ecommerce sets on orders and shipping, and service company sets on tracking jobs and staff.

Travel and hospitality

Package website, enquiry CRM, quote templates, WhatsApp follow-ups and seasonal Google and Meta Ads.

Ecommerce brands

Shopify or WooCommerce store, payment gateway and UPI, courier link, GST invoices and order messages. See our ecommerce solutions.

Service companies

Job tracking, staff attendance and HRM, customer updates, review requests and an owner dashboard.

Professional firms

Client document storage in the cloud, task tracking, reminders for due dates and a simple website.

How do we adjust a solution set for your business?

We start from the industry set, then change stages, fields, messages and reports to match how you actually work.

Two businesses in the same industry rarely work the same way. We start from the industry set, then change stages, fields, messages and reports to match your process. You pay for what you use, not for features made for someone else.

  1. 1

    Free discovery call

    You tell us about your daily work, team size, current tools and biggest problem.

  2. 2

    Pick the starting solution

    We suggest the one part of the set that fixes the biggest problem first.

  3. 3

    Adjust to your process

    Stages, fields, message templates and reports are set to your words and steps.

  4. 4

    Set up and train

    We set it up, move your existing data and train your team.

  5. 5

    Add the next part

    Once the first part is in daily use, we add the next solution from the set.

Ready industry set vs general software vs fully custom: which is better?

A ready industry set is usually the best middle path: faster than a full custom build and a closer fit than general software.

PointGeneral softwareReady industry setFully custom build
Fit to your workPartialClose, then adjustedExact
Time to startFastFairly fastSlowest
Unused featuresManyFewNone
Changes laterLimitedPossibleFully possible
Best forVery small teams with simple needsMost SMEsUnique processes or large teams

If your process is truly unique, our software solutions team can build from scratch.

What affects the cost and timeline of an industry solution?

The cost and timeline depend on which parts of the set you take, how many users and branches you have, how much old data must move, and which third-party services are needed. We share a clear quote after a free call.

FactorWhy it matters
Number of partsA CRM alone is quicker than CRM, website, automation and dashboard together
Users and branchesMore users need more access rules, training and testing
Old dataYears of records in sheets or old software take time to clean and move
ConnectionsLinking billing, portals or courier tools adds set-up work
Third-party feesWhatsApp API, cloud plans and ad budgets are paid separately

Common mistakes when choosing sector software

  • Buying a tool because a competitor uses it, without checking your own process
  • Starting every part of the set at once, so the team is overwhelmed
  • Skipping training, so staff go back to registers and personal WhatsApp
  • Not naming one owner in your team who keeps the system up to date
  • Choosing software that cannot share data with your billing or website

A phased start avoids most of these problems. Your team gets used to one change at a time, and each part proves its value before the next one is added.

Your industry not listed?

These are common examples, not a full list. We can build a set for any sector by starting from your daily work.

These are common examples, not a full list. Our parent team has delivered 500+ projects across many sectors. Tell us about your daily work on a free call and we will suggest a solution set.

  • Where do your enquiries come from today?
  • Which task takes your team the most time each day?
  • Where are customer and order details stored?
  • Which numbers do you check every week?
  • What tools does your team already use and like?

Bring the answers to these questions to your free call. They help us suggest the right set quickly. You can also read how projects run on our case studies page, or see the full range on business solutions.

Frequently Asked Questions

Do you have ready software for real estate?

Yes. Our parent team has built a real estate CRM, which we adjust for builders, brokers and channel partners.

Can I start with only one part of the set?

Yes. Most clients start with the part that solves their biggest problem and add the rest later.

Which software does a small coaching institute need?

Most coaching institutes need an enquiry CRM so no student lead is lost, fee reminders with payment links, a website with course pages and admission forms, and social media around admission season. Start with the enquiry CRM, because lost enquiries usually cost the most. Other parts can be added once the team uses it daily.

Do you provide IT solutions for manufacturing and trading companies?

Yes. For manufacturers and traders, we usually set up a dealer order portal, stock tracking with low-stock alerts, a link to billing software for GST invoices, and an owner dashboard for sales and dues. We check your current billing and stock tools first and connect them where possible.

How much does an industry solution set cost?

There is no fixed price, because each set is adjusted to your business. The cost depends on which parts you need, how many users and branches you have, how much data must be moved, and any third-party fees like WhatsApp or cloud plans. We share a clear quote after a free call.

Is a ready industry solution better than building custom software?

For most small and mid-sized businesses, yes. A ready set starts faster and costs less because the common parts are already planned, and it is still adjusted to your process. Custom software is better only when your way of working is very different from others in your sector.

Can the solution work in Hindi or Punjabi for my staff and customers?

Yes. WhatsApp messages, chatbot replies and website content can be set up in Hindi, Punjabi or other Indian languages. Field names and reports in software can also use simple local terms your team understands. We test the wording with your staff before going live.

Can a solution set grow when my business opens new branches?

Yes. We plan sets so new users, branches and projects can be added without starting again. Each branch can have its own staff, lead lists and reports, while the owner sees everything together. We check expected growth on the first call so the set-up does not need rework later.

Talk to our team today

Call or WhatsApp +91 99159 60958. We reply fast, Monday to Friday.